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Country Springs Logo


4.01

| 288 Reviews


625 S. Orem Blvd, Orem UT 84058

(801)226-5276

http://www.countryspringsapts.com


See why our residents are raving! Our Orem, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Country Springs apartments in Orem, Utah today.

A

Beautiful apartments, terrible everything else. SUPER expensive too. Your list price may be low $800s, but when you throw on EVERY utility that YOU have to pay it ended up being close to $1200 a month, on top of things like parking fees, taxes, and the "market rent" which is actually way higher than your base but you get it discounted for paying on time. There are way nicer and way newer places in Orem if you are going to spend that much a month. That being said, I had no complaints with the apartment itself, it was in very good condition and looked very updated. Two bathrooms were nice, we had enough space to be comfortable for sure. However the few tiny maintenance issues that we did have were a joke. We had to ask literally four months in a row for them to fix things, and when the maintenance guy did come he was super rude. I gave up on asking requests to be completed, since they never got done and had an excuse every month for why it didn't. Our biggest issue was with the office. We never had issues with things like rent being paid, it was issues such as them posting noise complaints from days we weren't even home. My favorite was when they accused us of having extra people living with us and said we could get evicted if we didn't have them added to our rent immediately and pay extra fees to have them do so. My roommate and I were both engaged, we both had our fiances coming over to visit every night and LEAVE every night. But they didn't even bother to call and ask us what was going on first, they just flat out accused us and posted the very threatening letter on our door then had to snoop through our apartment for evidence that they weren't living there. It was very disturbing knowing someone was paying close enough attention to even notice them coming every night, and how would they even know they weren't on the rent in the first place?? Super stressful and terrible office service. We just had a lot of really dumb issues with the office that could have easily been avoided altogether, and so much extra stress and hassle that was not needed. Go somewhere else if you want a nice apartment, there are plenty of new ones around Orem.

Ashley Cotterell

May 24, 2016

A

Beautiful apartments, terrible everything else. SUPER expensive too. Your list price may be low $800s, but when you throw on EVERY utility that YOU have to pay it ended up being close to $1200 a month, on top of things like parking fees, taxes, and the "market rent" which is actually way higher than your base but you get it discounted for paying on time. There are way nicer and way newer places in Orem if you are going to spend that much a month. That being said, I had no complaints with the apartment itself, it was in very good condition and looked very updated. Two bathrooms were nice, we had enough space to be comfortable for sure. However the few tiny maintenance issues that we did have were a joke. We had to ask literally four months in a row for them to fix things, and when the maintenance guy did come he was super rude. I gave up on asking requests to be completed, since they never got done and had an excuse every month for why it didn't. Our biggest issue was with the office. We never had issues with things like rent being paid, it was issues such as them posting noise complaints from days we weren't even home. My favorite was when they accused us of having extra people living with us and said we could get evicted if we didn't have them added to our rent immediately and pay extra fees to have them do so. My roommate and I were both engaged, we both had our fiances coming over to visit every night and LEAVE every night. But they didn't even bother to call and ask us what was going on first, they just flat out accused us and posted the very threatening letter on our door then had to snoop through our apartment for evidence that they weren't living there. It was very disturbing knowing someone was paying close enough attention to even notice them coming every night, and how would they even know they weren't on the rent in the first place?? Super stressful and terrible office service. We just had a lot of really dumb issues with the office that could have easily been avoided altogether, and so much extra stress and hassle that was not needed. Go somewhere else if you want a nice apartment, there are plenty of new ones around Orem.

Ashley Cotterell

May 24, 2016

J

Don't move in here. Ever. 'nough said.

Justin Taylor

March 10, 2016

J

Never live here! If I could give it zero stars I would. Moved into an apartment a year and half ago, had to switch due to a new lease. Had to sign a whole new lease but never got my remaining deposit back from previous building. Than out of no where I come home to a pet violation! Claiming it came to their attention that a pet is residing in my apartment and they're going to charge me $50 dollars a day until it's taken care of. Talk to the lady at front desk and she says they have "visual evidence", even though I'm allergic to dogs! I do not own a dog nor has anyone that has set foot into this apartment brought a dog. But when I go to resolve the situation the manager is not there, even though it says they don't leave till 6. Absolutely terrible experience and over priced. I would never recommend anyone to live here, ever.

Jordan Peterson

February 23, 2016

D

Me and my husband and son live here and so far so good! It's pricey for you get but other than that everything has been going by smoothly!

Daana Castillo

February 04, 2016

C

They will charge you for shampooing the apartment after you leave even after you pay for one yourself. They say there are holes in the walls when I had photographic proof there was not any holes. They don't fix anything like the AC I had to call and get them to fix 4 times. the third time they gave me one you can roll around which drove my electric bill to new levels. they have a new lady behind the counter monthly and I asked three days in a row for a package that I could see behind the counter. the lady swore it wasn't for me. I had to step behind the counter when she left and get it myself. they took forever to open the pool and were very quick to shut it down. there is no regulation on people parking in your spot. it happens all the time and they don't care. not to mention they let the UPS guy and every other truck and delivery guy pull behind your spots and park there while he walks the complex. There are drug dealers in the complex. ( I know because they told me while we were smoking cigarettes. I mentioned this to the lady at the desk and she just laughed. RUN WHILE YOU CAN! TRUST ME IT;S NOT WORTH IT!

Christopher Stewart

August 10, 2015

J

This place is the worst! DO NOT MOVE HERE! The management is completely horrible and unwilling to work with you at all. There are a TON of hidden fees! Do NOT trust what they say and read your lease very carefully. The monthly rent is not what you will pay! Go ahead and add on another $100 or so in fees. Oh yeah, don't forget about the $150 LATE FEE when you are a day late paying rent after a 4 day Holiday weekend on your first month living there! But luckily, they don't charge you a deposit... because they classify it as an "initiation fee" without telling you so when you expect it to cover your ridiculous move out costs, guess what!!? NO DEPOSIT!!! But hey... they have nice grass.

Jack Lawson

January 21, 2015

T

I pretty much echo what has been said already. Avoid this place, and if you are already stuck there, GET OUT! If you have to communicate with them, make them write down what they "promise," they will try not to, because they hate accountability for all of their mess-ups. I could write an equally long review, but to keep it short, unless you like S&M financial relationships with your apartment office, stay far away. If you decide to move here, TIP #1, read everything in the contract and copy it after you sign it. Also, that $200 "deposit" they make you pay is not a deposit, it's a "non-refundable holding fee since we took the apartment off the market for you. The deposit is something different." Even though they call it a "deposit."

Tom Crompton

November 22, 2014

B

If you are looking into places to live around Orem, a box under the freeway will most likely be a better experience than Country Springs. Management is nothing but a bunch of lying crooks that will suck every nickel and dime you have. First we paid what they called a non refundable deposit. Which wouldn't be a big deal if it were used to clean out apartment once we moved out. OH NO. We are now being charged EXTRA for them to clean the carpets, and REPLACE THE DRIP PANS. Nope, that's not a joke. Lets not even get into the fact that having an onsite maintenance man literally meant jack. Before we even moved into the apartment there was a disgusting sticky residue in front of our door, they told us it would be cleaned before we moved in, maybe a couple weeks after. It was finally cleaned 2 weeks before our 10 month lease ended. Not to mention the maintenance guy must thing we are all total idiots. We had a clogged dyer vent (you could literally see the lint being coming out of the vent from the parking lot), Mr. Onsite Fix it Man came into our house, cleaned out the lint trap in my brand new dryer and went on his merry little way. It took him another 3 weeks and taking pictures of the very obvious clog for them to get off their asses and snake the vent. After about 4 months, we stopped putting in requests because they never got done, and just did them my self. Hey Country Springs, you owe me about $30 in light bulbs, since it was such a vexing task for your wonder maintenance guy. Also, dont ever try to ask them a question other then "How much money would you like from me this month?" You will get a rude response every time. I'm really sorry that lying to people and making up different fees (Octobers was a $40/ month parking fee) is so exhausting that all you can do is talk in a condescending and demeaning tone to the people that paid for your bills. All in all, do not ever step foot in front of their door. You will absolutely regret it.

Bekkah Shutt

November 18, 2014

B

If you are looking into places to live around Orem, a box under the freeway will most likely be a better experience than Country Springs. Management is nothing but a bunch of lying crooks that will suck every nickel and dime you have. First we paid what they called a non refundable deposit. Which wouldn't be a big deal if it were used to clean out apartment once we moved out. OH NO. We are now being charged EXTRA for them to clean the carpets, and REPLACE THE DRIP PANS. Nope, that's not a joke. Lets not even get into the fact that having an onsite maintenance man literally meant jack. Before we even moved into the apartment there was a disgusting sticky residue in front of our door, they told us it would be cleaned before we moved in, maybe a couple weeks after. It was finally cleaned 2 weeks before our 10 month lease ended. Not to mention the maintenance guy must thing we are all total idiots. We had a clogged dyer vent (you could literally see the lint being coming out of the vent from the parking lot), Mr. Onsite Fix it Man came into our house, cleaned out the lint trap in my brand new dryer and went on his merry little way. It took him another 3 weeks and taking pictures of the very obvious clog for them to get off their asses and snake the vent. After about 4 months, we stopped putting in requests because they never got done, and just did them my self. Hey Country Springs, you owe me about $30 in light bulbs, since it was such a vexing task for your wonder maintenance guy. Also, dont ever try to ask them a question other then "How much money would you like from me this month?" You will get a rude response every time. I'm really sorry that lying to people and making up different fees (Octobers was a $40/ month parking fee) is so exhausting that all you can do is talk in a condescending and demeaning tone to the people that paid for your bills. All in all, do not ever step foot in front of their door. You will absolutely regret it.

Bekkah Shutt

November 17, 2014

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