If you are looking into places to live around Orem, a box under the freeway will most likely be a better experience than Country Springs. Management is nothing but a bunch of lying crooks that will suck every nickel and dime you have. First we paid what they called a non refundable deposit. Which wouldn't be a big deal if it were used to clean out apartment once we moved out. OH NO. We are now being charged EXTRA for them to clean the carpets, and REPLACE THE DRIP PANS. Nope, that's not a joke. Lets not even get into the fact that having an onsite maintenance man literally meant jack. Before we even moved into the apartment there was a disgusting sticky residue in front of our door, they told us it would be cleaned before we moved in, maybe a couple weeks after. It was finally cleaned 2 weeks before our 10 month lease ended. Not to mention the maintenance guy must thing we are all total idiots. We had a clogged dyer vent (you could literally see the lint being coming out of the vent from the parking lot), Mr. Onsite Fix it Man came into our house, cleaned out the lint trap in my brand new dryer and went on his merry little way. It took him another 3 weeks and taking pictures of the very obvious clog for them to get off their asses and snake the vent. After about 4 months, we stopped putting in requests because they never got done, and just did them my self. Hey Country Springs, you owe me about $30 in light bulbs, since it was such a vexing task for your wonder maintenance guy. Also, dont ever try to ask them a question other then "How much money would you like from me this month?" You will get a rude response every time. I'm really sorry that lying to people and making up different fees (Octobers was a $40/ month parking fee) is so exhausting that all you can do is talk in a condescending and demeaning tone to the people that paid for your bills.
All in all, do not ever step foot in front of their door. You will absolutely regret it.
Bekkah Shutt
November 18, 2014
