Beautiful apartments, terrible everything else. SUPER expensive too. Your list price may be low $800s, but when you throw on EVERY utility that YOU have to pay it ended up being close to $1200 a month, on top of things like parking fees, taxes, and the "market rent" which is actually way higher than your base but you get it discounted for paying on time. There are way nicer and way newer places in Orem if you are going to spend that much a month. That being said, I had no complaints with the apartment itself, it was in very good condition and looked very updated. Two bathrooms were nice, we had enough space to be comfortable for sure.
However the few tiny maintenance issues that we did have were a joke. We had to ask literally four months in a row for them to fix things, and when the maintenance guy did come he was super rude. I gave up on asking requests to be completed, since they never got done and had an excuse every month for why it didn't.
Our biggest issue was with the office. We never had issues with things like rent being paid, it was issues such as them posting noise complaints from days we weren't even home. My favorite was when they accused us of having extra people living with us and said we could get evicted if we didn't have them added to our rent immediately and pay extra fees to have them do so. My roommate and I were both engaged, we both had our fiances coming over to visit every night and LEAVE every night. But they didn't even bother to call and ask us what was going on first, they just flat out accused us and posted the very threatening letter on our door then had to snoop through our apartment for evidence that they weren't living there. It was very disturbing knowing someone was paying close enough attention to even notice them coming every night, and how would they even know they weren't on the rent in the first place?? Super stressful and terrible office service.
We just had a lot of really dumb issues with the office that could have easily been avoided altogether, and so much extra stress and hassle that was not needed. Go somewhere else if you want a nice apartment, there are plenty of new ones around Orem.
Ashley Cotterell
May 24, 2016
